TS351-MDX Hotline Telephone

Hotline Dial Telephones

TS351-MDX Hotline Telephone

$89.95

Wall mount hotline telephone that dials a pre-programmed number the instant the handset is lifted. Built for money transmitters, kiosks, courtesy stations, hotel lobbies, and high-traffic public spaces.

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Custom colors and volume discounts available — request a quote for pricing on bulk orders.

Free pre-programming — just enter your hotline number at checkout.

Typical Applications

1

Money Transmitters & Remittance Services
  • Check-Cashing & Remittance StorefrontsPlaced at check-cashing counters, remittance storefronts, and money transfer kiosks so customers can reach customer service, verify a transaction, or resolve an issue without needing a phone number or navigating a menu.
  • Multi-Location Franchise NetworksMoney transmitters with hundreds of independent agent locations rely on the TS351-MDX’s factory pre-programming to guarantee every storefront dials the same support line with no per-site setup.
  • Kiosk & Counter Service PointsWall- or counter-mounted at unstaffed windows so a customer can reach a live representative the moment they lift the handset.
2

Emergency & Safety Applications
  • Elevator Emergency LinesInstalled in elevator cabs to immediately connect stranded passengers to building security, a monitoring service, or emergency dispatch.
  • Poolside & Campus Safety StanchionsPlaced near public pools, university grounds, parking garages, or transit stations so individuals in distress can instantly alert security or 911 dispatchers.
  • Industrial & Hazardous Work EnvironmentsDeployed in chemical plants, mines, or manufacturing facilities where workers wearing bulky protective gear or gloves can quickly call for emergency aid by simply lifting the receiver.
  • Fire & Red PhonesDirect lines between high-risk facility control rooms, local emergency command centers, or municipal fire departments.
3

Hospitality & Customer Service
  • Hotel Lobby Courtesy PhonesPlaced at hotel entrances, shuttle drop-offs, or late-night check-in desks to immediately connect guests with the front desk, valet, or shuttle services.
  • Airport Taxi & Car Rental StationsLocated in baggage claim areas or terminal exits, connecting arriving passengers directly to car rental desks, hotel reservations, or taxi dispatchers.
  • Store Counter Service PhonesUsed in large retail stores or lumber yards where a customer lifts the phone at an unstaffed service counter to ring the main office or direct a clerk to that department.
4

Financial, Business & Enterprise Operations
  • Bank Branch HotlinesFound in bank lobbies or vestibules to directly connect customers to mortgage advisors, customer service representatives, or call center agents.
  • Warehouse & Logistics Entry GatesPositioned at delivery gates or loading docks so delivery drivers can instantly ring the warehouse manager or security booth for gate access.
  • Inter-Office Dedicated LinesDirect-line phones between two crucial desks—such as a trading desk directly linked to a floor broker, or a plant manager linked to a safety chief.
5

Transit, Security & Access Control
  • Train / Bus Platform InformationInstalled on transit platforms for passengers needing immediate schedule info, accessibility support, or security assistance.
  • Taxi Stand RingdownsLocated at designated taxi pickup zones to alert the local dispatch office that passengers are waiting for a ride.
  • Building Visitor GatewaysMounted outside gated communities, secure office entrances, or apartment lobbies to ring the main guardhouse or leasing office directly for visitor clearance.
  • Prison & Correctional FacilitiesRestricted phones used for inmate-to-visitor communications or direct access to approved administrative/legal extensions.

Turnkey Deployment & Customization

Telongo LLC simplifies high-volume telephone deployments by delivering turnkey hotline phone solutions tailored to a business’s brand and operational needs:

  • 1Factory Pre-ProgrammingPhones arrive configured with the target phone number already flashed into non-volatile memory. Because settings persist even during power loss or disconnects, devices are ready to deploy straight out of the box with zero field setup required.
  • 2Custom Colors & BrandingIn addition to standard finish (red), Telongo provides custom phone colors and hardware finishes to match corporate branding, match retail environments, or distinguish emergency/hotline stations.
  • 3Plug-and-Play EfficiencyBy pre-programming numbers and customizing hardware at the factory, Telongo eliminates configuration errors, reduces field labor costs, and speeds up rollout across hundreds or thousands of agent locations, kiosks, or enterprise branches.

Specifications
Model TS351-MDX
Function Hotline Auto-Dial Telephone
Power Telephone-line powered — no external power or batteries required
Compatible Lines PBX, Centrex, standard loop-start CO line, VoIP ATA
Line Type Analog only — not for use on digital telephone systems
Memory Non-volatile — retains programming when unplugged from the line
Custom Colors Available on request

Programming

Things You’ll Need: Before programming the telephone you will need to have another telephone with a keypad to program the TS351-MDX.

Programming Steps:

  1. Plug the telephone into the wall jack and make sure the handset is hung up.
  2. Take the other telephone with the keypad and call the line the TS351-MDX is connected to.
  3. When the TS351 rings, answer it and leave the handset off-hook.
  4. Using the other telephone with the keypad, dial #0* — you will hear one beep. You are now in program mode and can enter any valid program register. If you enter the password incorrectly, you will have to repeat steps 2 and 3.

To exit program mode, dial 99, wait for the beep, and hang up. At any time you hear four beeps, this means a program entry was incorrect.

Registers

Register Function Default Valid Entries
01 Hotline Dial Number Empty 0–9, *, #1, #2
11 Pulse Digit Handler 0 0–3
12 Off-Hook Dial Delay (ms) 750 1–3000
13 Restrict Outgoing Calls 0 0–1
14 DTMF On Time (ms) 100 50–500
15 DTMF Off Time (ms) 100 50–500
16 On-Hook Timing (ms) 800 150–1000
17 Off-Hook Timing (ms) 100 100–2000
70 Program Password #0* 0–9, *, #1
88 Restore Default Settings — —
99 Exit Programming — —

Register 01 accepts two special characters: #1 dials a literal #, and #2 inserts a 500ms pause.

Programming Examples

Program the hotline number to dial 208-639-1595

#0*                  enter program mode (1 beep)
01  beep             select register 01
2086391595           dial the number
##  beep beep        save entry

Clear the programmed hotline number

#0*                  enter program mode
01  beep             select register 01
##  beep beep        save empty entry, clearing the register

Delay dialing by 2 seconds after off-hook

#0*                  enter program mode
12  beep             select register 12
2000                 delay in milliseconds
##  beep beep        save entry

Restrict the phone to inbound calls only

#0*                  enter program mode
13  beep             select register 13
1                    restrict outgoing calls
##  beep beep        save entry

Restore factory defaults

#0*                  enter program mode
88  beep             select register 88
##  beep beep        wait for both beeps before hanging up

Need help planning your hotline phone application?

We can help you match the TS351-MDX to your money transmitter, lobby, or emergency phone deployment.

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